Terms of Service

Last Updated: July 2026

Welcome to Veluna. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before placing an order.

1. General

By using this website, you confirm that you are at least the age of majority in your state or country of residence or have permission from a parent or legal guardian.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products & Pricing

We strive to display our products and descriptions as accurately as possible. However, we cannot guarantee that colors, images, or product details displayed on your device will be completely accurate.

Prices are subject to change without notice.

We reserve the right to modify or discontinue products at any time without prior notice.

3. Orders

Once an order has been placed, it begins processing as quickly as possible.

While we do our best to accommodate order changes or cancellations, we cannot guarantee modifications after an order has entered processing.

We reserve the right to refuse or cancel any order suspected of fraud, abuse, or unauthorized activity.

4. Shipping

Shipping times displayed on our website are estimates only and may vary due to carrier delays, customs processing, weather conditions, holidays, or other circumstances outside of our control.

Veluna is not responsible for delays once a package has been transferred to the shipping carrier.

5. Returns & Refunds

Please refer to our Return & Refund Policy for complete details regarding returns, exchanges, and refunds.

6. Intellectual Property

All content on this website, including logos, product images, graphics, text, videos, and designs, is the property of Veluna and may not be copied, reproduced, or distributed without written permission.

7. Limitation of Liability

Veluna shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

Our total liability shall never exceed the amount paid for the product purchased.

8. Accuracy of Information

While we work to keep all information accurate and up to date, we do not guarantee that all content on this website is complete, current, or error-free.

We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.

9. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or policies of those third parties.

10. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the United States, without regard to conflict of law principles.

11. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes become effective immediately upon posting to this page.

12. Contact Us

If you have any questions regarding these Terms of Service, please contact our customer support team through the contact information provided on our website.