Terms of service

TERMS OF SERVICE

Last updated: August 16, 2026

This website is operated by Q4 Enterprises LLC under the Glow Western brand. Throughout the site, “we,” “us,” and “our” refer to Glow Western. By visiting GlowWestern.com or purchasing from us, you agree to these Terms of Service.

ONLINE STORE TERMS

You must be legally capable of entering into a binding agreement to use this website. You may not use our products or website for unlawful, fraudulent, or unauthorized purposes.

PRODUCTS AND PRICING

We make every reasonable effort to display product colors, sizing, descriptions, and images accurately. Colors may appear slightly different depending on lighting and screen settings.

Prices, promotions, product availability, and descriptions may change without notice. We reserve the right to limit quantities, cancel suspicious orders, correct errors, and discontinue products.

ORDERS

Submitting an order does not guarantee acceptance. We may cancel or limit an order due to suspected fraud, pricing errors, inventory issues, payment problems, or unauthorized resale activity. If we cancel a paid order, the applicable amount will be refunded.

Customers are responsible for providing a complete and accurate shipping address. Please contact us immediately if an address needs to be corrected. Changes cannot be guaranteed after fulfillment begins.

SHIPPING AND DELIVERY

Shipping and delivery are governed by our Shipping Policy. Delivery dates are estimates and may be affected by order volume, carrier delays, customs, weather, holidays, or other circumstances outside our direct control.

RETURNS AND REFUNDS

Returns, cancellations, exchanges, and refunds are governed by our Refund Policy.

PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

INTELLECTUAL PROPERTY

All website content, including logos, branding, photographs, graphics, videos, product names, and written material, belongs to Glow Western or its licensors and may not be copied, reproduced, distributed, or commercially used without written permission.

PROHIBITED USES

You may not interfere with the website, introduce malicious code, scrape content, attempt unauthorized access, submit false information, impersonate another person, or use the website for fraudulent activity.

DISCLAIMER

Products and services are provided on an “as available” basis to the fullest extent permitted by law. We do not guarantee that the website will always be uninterrupted or error-free.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, Glow Western and Q4 Enterprises LLC will not be liable for indirect, incidental, special, or consequential damages arising from your use of the website or products. Nothing in these terms excludes rights that cannot legally be excluded.

GOVERNING LAW

These terms are governed by the laws of the State of North Carolina and applicable United States federal law, without regard to conflict-of-law principles.

CHANGES

We may update these terms periodically. The version published on GlowWestern.com at the time of use will apply.

CONTACT

Questions may be sent to supportglowwestern@q4enterprises.shop